I posted this over on HE Comms this morning and thought it worth sharing here too… A question that I increasingly come up against now as I go out and run workshops for HEIs on social media strategy and implementation is how to monitor your online reputation. There are a number of free tools available [...]
Crisis Communications
Finding the right social media monitoring tool
Posted on July 14, 2010 by tracyplayle in Crisis Communications, HE Comms, Monitoring, social mediaBlog rebuttal unit? You’re asking for trouble!
Posted on October 3, 2008 by tracyplayle in Blogging, Crisis CommunicationsI used the rare opportunity earlier this week while travelling on the train into London not to switch the laptop on (I did that on the way back to start writing this post) but instead to read last week’s issue of PR Week. It goes without saying that the word ‘blogosphere’ plastered on the front [...]
Delegates of the Crisis Comms Conference: Keep Talking
Posted on June 7, 2008 by tracyplayle in CIPR, Crisis CommunicationsThere were plenty of ideas being shared at the CIPR’s Education & Skills Sector Group Crisis Comms Conference this week (TVU, 6 June). As the Events Officer and Vice Chair of the Group, I thought it might be nice to create a space for those conversations to continue if delegates so wish. I therefore invite [...]