My recent work developing social media strategies and running workshops for primary and secondary schools reveals that there is particular nervousness about the use of Facebook, and rightly so, for those who work with children. Typically representatives from the schools that I have spoken with are advising teachers to either not be on Facebook at all (!) or at least to not accept friend requests from their students (Missouri in the US even went so far as to attempt to make it illegal for friends and students to become friends on Facebook, though this is currently being questioned as to whether this law can pass, and the decision held until february 2012). However, the danger of this is a ‘bury our heads in the sand’ mentality, unable to see and understand how young (and old!) people communicate with each other via social media, and unable to see what people in spaces such as Facebook are saying about your school or perhaps even you as an individual.

Some schools have been fighting social media in its entirety: banning it in the classroom, banning it on the school network, ignoring it, and advising teachers not to use it. But some, as this recent article in the New York Times reveals, have realised that this is a battle that they cannot win. Schools are better off to be in there where it is happening, rather than at the edges not understanding the platforms that their children use every day and that influences their lives so much. Whatever children spend a lot of their time doing and interested in should be of paramount interest to teachers since it can tell us so much about how to engage young people and how they want to receive information (which may well extend to teaching materials). I believe that schools also have a fundamental role to play in educating young people in using social media (and any forms of communication) appropriately, and they cannot do this if they do not understand the tools and concepts themselves. Therefore we should be encouraging teachers to be in these spaces and learning about them not closing them down.

Now, however, Facebook has introduced the new ‘subscribe’ feature for individual profiles. This provides a way for users to see select updates from other users in their news feed, without actually becoming fully-fledged ‘friends’ on the social network. This is clearly Facebook’s response to the audience segmentation that Google+ has introduced to the world of social media through their ‘circles’ functionality.

The ability to control who sees which messages and updates that you post is a powerful game-changer in social media terms. Until recently, our answer to presenting our different personas depended on us having to manage multiple accounts and profiles: Facebook for friends and family, LinkedIn for professional networking, etc. In short we would have multiple personas developed and communicated through multiple sites. Now through a single platform we can communicate with friends, family, co-workers, clients, whoever it might be, in different ways without having to switch to a different site for each group. We have multiple personas, but through a single site. The rapid early growth of Google+ has meant that Facebook has had to respond fast, and so it has.

The subscribe feature will now enable anyone to be able to share updates with each other, but to select which updates they see by choosing to either make them public, ‘friends’ only, or private. This is achieved simply by people becoming a ‘subscriber’ of individual updates, not a friend (i.e. they can’t see your full profile if it is fairly well protected). This has particular benefits to teachers, as Mashable highlight in their article on this new feature.

So, as teachers and lecturers may now decide to start those kind of connections on Facebook, one thing needs to be considered: we need to be careful and cautious every time we publish a status update to check the privacy settings of each update. Make sure that you check how it is being posted so you don’t accidentally post a status update designed to be ‘private’ or for your friends only to your ‘public’ feed. However, common sense and best practice dictates that if you’re going to publish an update that you don’t want others to see in any form, then you probably shouldn’t be posting it online anyway, no matter how ‘private’ your Facebook account is.

Whatever happens, we’re fully expecting this to be something that we’re asked to talk more about and demonstrate in our workshops and strategies for schools and universities, and we think this is a positive step for Facebook and for schools.

Now, I understand all the arguements for e-safety, time-wasting, etc etc, but I really would urge anyone out there responsible for what PR and marketing officers can and can’t access at work to stop and think about the reputational impact of what others might be saying about your brand online. It is essential that college staff are able to monitor this, and reputational risks could be considerable if they can’t manage this because they can’t access those sites. So please, college principals and IT directors, let technology be the enabler that it is and break down these barriers that are preventing people from doing their job well!

One of the things I mentioned in the workshop was slideshare. In my usual style I have uploaded the slides to slideshare, and embedded them here for you to view at your leisure.

Please note that the images used in these slides are not for reproduction, but many are available for you to purchase and download inexpensively on istockphoto, another resource that I mentioned to the delegates.

Don’t simply link to your Facebook bio if there’s anything on your profile that you wouldn’t show in front of the class. Rule of thumb: If a link leads in any way to photos of you throwing up after consuming too much alcohol, omit it!

This got me pondering, are those of us that signed up to Facebook in our post-university days in an advantageous position? Okay, so the photos of us throwing up after drinking too much probably still exist, and perhaps they even exist in a digital format (though I’m old enough that most of my uni photos are from good old fashioned film so exist only in hard copy). I would like, at this point, to point out that I am not what you might call a dinosaur. I am 28 years old, so was only a few years out of University before signing up to Facebook, but I just can’t help thinking that the photographs of student antics that we enjoyed at university, but might haunt us in our professional lives, are far less likely to find their way onto Facebook. Finally an advantage to hurtling my way to 30!

This argument isn’t fully thought through, just my musings, but I wonder, if there is any truth in this, if it could spell an interesting phase for Facebook. I’m perfectly happy for potential clients, employers, and anyone else in my professional life to check me out on Facebook. There are plenty of silly photos of me, but that just shows me being me. There’s nothing to worry about. However, for younger folks not yet into their professional lives, I wonder if there might suddenly be a move to close their Facebook accounts down as they start searching for jobs, for fear of what potential employers might see. Dare I say it, could Facebook become the realm of the ‘older’ generation (I lose that term very loosely indeed!)? It probably will anyway in as much as the ‘kids’ will have something diffent to amuse themselves, and Facebook will be ‘old hat’, but for those already on it, could younger antics spell the end of individuals Facebook accounts as they strive to protect their employment prospects.

I’ve been wondering over the past few months just how much consideration universities actually give to the international scene in social networking as opposed to thinking purely in terms of social networks that dominate in the UK or western world. For example in Asia Friendster is one of the most popular social networking sites, overshadowing both Facebook and MySpace quite considerably. QQ, Xianonei and 51.com are also dominant in the Asian market but barely heard of in the West. The language barriers make some of these sites inaccessible to the marketeers and communicators working in British universities, but if they are serious about continuing to engage with potential students in Asia, particularly China, then perhaps efforts should also be made to educate ourselves more in social networking spaces dominating other markets. Time is an issue, with many communications departments in British universities already stretched and undoubtedly struggling to keep up with the pace of technological change and online communications. I’d be delighted to lead some research into the potential for marcomms with non-English language social networks if there were a few universities out there that might be interested to get involved and back this.

This recent blog post on Venture Beat gives an insight into Friendster’s dominance in the Asia-Pacific region. This post from Read Write Web written in January 2008 might also provide useful background information to anyone looking to explore the social networking phenomenon in China and Asia.

First and foremost, I’m already a fairly avid user of Windows Live Messenger. I have a handful of contacts set up and that’s about manageable. These tend to be fairly close friends or colleagues. For me facebook serves a completely other purpose – keeping in touch with people that I’m not necessarily likely to have (or want) daily or even weekly conversations with. As such, I’m not entirely seeing the point of Facebook Chat. I can understand why they have done it, and admit that I may well change my mind in a few months time once I have a go, but for now I remain a little unsure.

But it isn’t just what our kids are reading or doing online today that has hit the headlines. What they are reading offline is also of interest as The Guardian reports on the Read Up, Fed Up: Exploring Teenage Reading Habits in the UK Today study also published today which looks at the reading preferences for 11-14 year olds. As someone with two degrees in literature but not exactly what you would call a bookworm as a child (I think I finally managed to read The Bell Jar and The Catcher in the Rye at around aged 15 or 16 – my introductions to really great literature!), the reading patterns of young people fascinates me. I’m disgusted to learn, for example, that Heat magazine is the most loved read for this age group. However, at number four is blogs, showing an excellent example in my opinion of why the web is an excellent educational space for young people – encouraging them to write, debate and digest other people’s opinions. I’m slightly suprised that facebook ranks so low in this age groups’ opinions (it is number nine on their most loathed reads), but maybe that’s just a clear sign of how us ‘oldies’ just don’t understand the content that makes young people tick – although I know plenty of well-educated ‘oldies’ too that would probably rate Heat magazine as one of their favorite reads. But I do have to applaud the youngsters that participated in this poll for putting BBC Online in their top 10 most loved reads. Isn’t it great to see young people engaging with news, current affairs, world affairs and fantastic educational resources? Perhaps this needs to be taken on board when the government come to writing their e-safety strategy.

Let’s make a comparison. If the paparazzi climbed a tree outside a celebrity’s house and took a photo of them in their bedroom wearing their PJs, or lounging around with no make-up on their sofa watching TV, then there would be outcry and we would consider that wrong. However, if said celebrity pulled on that same jogging suit and ventured out of their house to buy some milk at the corner shop, we would react differently to a photograph taken then.

So, the dilemma is really one of space – personal and public space. In this case, the only difference is that it’s virtual space that we are talking about. As such, if an individual chooses to reveal aspects of their character or personal life online, then they have made a conscious choice to move something that might be private to them into the public domain. How can they then complain if the media uses that information? All the media is doing is exposing such information to a wider audience, any member of which audience could have found out this by searching online themselves.

Using photographs or videos or the like is a different issue, and we have copyright laws to protect against that. Just because I publish a photograph of me at standing on the Statue of Liberty Plinth against the Manhattan skyline on facebook does not mean that I am freely allowing anyone to use that. I still own the copyright. I’m not suggesting for one moment that any journalist would want to use that photo, but I’m sure you get my point. And in the interests of my own self-publicity, here is said photo.

Occassionally at weekends I might venture into the city centre. Generally speaking it is heaving with young people – mostly teenagers. Although the Council’s research shows that residents don’t want to go into the city centre, here is one set of people that clearly do! And yet the approach to communicating and consulting with residents doesn’t really tap into communications tools that would reach this essential audience group. Instead of (or at least in addition to) relying on the local print media and radio stations, coupled with a fairly well-hidden web presence, why aren’t the Council and partners using blogs and social media to reach residents of the City – and those that are essential to the future of the City? It strikes me as a no-brainer to have a facebook group geared at showing support for the regeneration plans. But I can’t find it. Perhaps I may well just have to create it myself, being the big fan that I am of everything they are currently talking about doing.