Terms and conditions

Welcome to www.picklejarcommunications.com. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pickle Jar Communications’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Pickle Jar Communications’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 57 Lime Street, Ouseburn, Newcastle upon Tyne, NE1 2PQ, United Kingdom. Pickle Jar Communications is a limited company registered in England and Wales under registration number 06336601. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• This website uses cookies. For further information please see our privacy policy.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy Policy

This privacy policy sets out how Pickle Jar Communications uses, stores and protects any information that you give Pickle Jar Communications Ltd when you provide personal information on this website.

Pickle Jar Communications Ltd is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Pickle Jar Communications Ltd may change this policy from time to time by updating this page. If we should update this policy, we may notify you to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

Processing information

We process personal information to enable us to provide consultancy and advisory services (including research activities and event management), to promote our services, to maintain our own accounts and records, and for marketing and communications purposes.

This privacy policy outlines the types of personal information that we may collect, store and process. To understand how your own personal information is processed, you may request details of the data we hold about you under the General Data Protection Regulation (see “Controlling your personal information” for more details on your individual rights under the GDPR).

What we collect

When providing personal information to Pickle Jar Communications on this website, we may collect the following information:

– Name and job title
– Contact information, including email address and telephone number
– Demographic information such as postcode, preferences and interests

We may also process information relating to consultancy and advisory services for our clients. This information may include:

– Workplace or employer

If you sign up to the Pickle Jar newsletter, we will ask for names and email addresses to personalise marketing communications and fulfil your request to be added to our mailing list. For Pickle Jar Communications’ email marketing, we use MailChimp to store, process and organise your personal information.

What we do with the information we gather

We require this information to understand your needs and to provide you with a better service, and in particular for the following reasons:

– Responding to your information requests
– Internal record keeping
– Improve our products and services
– Customising our website according to your interests

If you have opted to receive email communications from Pickle Jar Communications, we will use your information to send email newsletters, promotional emails about new products, special offers or other information which we think you may find interesting using the email which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail, if you have opted in to such activities. We may use the information to customise the website according to your interests.

To understand which communication preferences you have opted in for, please email us at hello@picklejarcommunications.com to update your preferences.

Undertaking research

Personal information is also processed in order to undertake research. For this reason the information processed may include name, contact details, family details, lifestyle and social circumstances, financial details, good and services. The sensitive types of information may include physical or mental health details, racial or ethnic origin and religious or other beliefs. This information is about survey respondents. Where necessary or required this information may be shared with customers and clients, agents, service providers, survey and research organisations.

Consulting and advisory services

Information is processed for consultancy and advisory services that are offered. For this reason the information processed may include name, contact details, family details, financial details, and the goods and services provided. This information may be about customers and clients. Where necessary this information is shared with the data subject themselves, business associates and other professional advisers, current, past or prospective employers and service providers.

Who we share information with

When you sign up for the Pickle Jar Communications newsletter on this website, we use MailChimp to store, process and organise your personal information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our website runs using wordpress.org open source code. WordPress uses cookies to store user information such as login information for subscribers and contributors of this site. For example, cookies will store commenter login information for your convenience and speed of posting comments for a little under a year. For further information on WordPress’ use of cookies, please see their information here.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information, particularly for marketing purposes. If you do not wish us to use your contact details for our own marketing purposes, please email us at hello@picklejarcommunications.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation. If you would like a copy of the information held on you please email us at hello@picklejarcommunications.com.

If you believe that any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible, at the above address. We will promptly
correct any information found to be incorrect. Under the GDPR, you can also report
non-compliance to the ICO.