Working at
Pickle Jar
Agency life opens plenty of opportunities to have an impact on many organisations in a short time. It’s appealing and exciting. At Pickle Jar we set the highest standards for experience and content strategy and design in the education sector. We work with rigour and heart. And that requires resilience.
Some people thrive in the style of work that sees you involved in multiple projects at any one time, while also contributing to the core team and company culture. But not all thrive in this environment. And that’s okay.
We ask that you think about working style and what works for you as you consider applying for a role at Pickle Jar.
Here’s what you need to know:
Our consultants work on at least 4-6 client accounts at any moment in time (and sometimes more at peak times). It requires them to manage their time very carefully and to be out loud - free of shame or blame - when they’re encountering problems. We don’t judge anyone for having moments when it feels challenging, but we do require that our colleagues are out loud about it so that we can support them.
We are fully remote. Our team mostly works from a room in their own homes. We connect with one another a lot. But it also requires us to be fully and personally responsible for getting our social and connection needs met.
We strive to be busy, not burned out. Agency life has a reputation for over-working and long hours. That’s not the case at Pickle Jar. We protect your health and wellbeing fiercely. But in the hours that you are working, you will be busy. You’ll have to quickly switch between different projects, conversations and modes of working. You’ll have to make decisions and recommendations at pace. And you will be working to deadlines.
Your line manager is not always your project manager. This means that although you have a dedicated line manager responsible for managing your growth and development, how your time is spent might be guided by a separate project manager from within the team. They will liaise closely with one another, but you too will be asked to be responsible for managing your relationship with each.
We don’t follow templated ways of working. Every project that we work on is totally unique. And as we work in an evolving and embryonic industry, we are often inventing and reinventing techniques and approaches all the time. Folks who seek step-by-step instructions for completing a task or solid examples of how we’ve done it before may struggle. Folks who love to create and invent new approaches will love it here.
You’ll be a leader. At Pickle Jar we see leadership as a state of being, not a job title. Our clients look to us as leaders. We make recommendations. We are paid for “shoulds”, not “coulds”. We support others to make decisions, and so we must make and empower decisions ourselves. This means that we constantly work on our own individual leadership, starting with getting our own individual needs met in the moment, and building up to leading an entire industry.
You’ll be asked to support our sales and marketing activities. Everyone at Pickle Jar is involved in the sales process, generating new opportunities, writing proposals and securing new projects. We relate to sales as being partnership development, project design and an enrollment activity. It’s not about cold calls and pestering people, but it does require us to reach out to people and build our own networks. And you will be asked to do it.
We are a tiny team. As a micro-company we don’t have the infrastructure or budgets of large organisations. We have open and transparent conversations about everything from money to mental health. We manage much of our own admin. We don’t have an IT helpdesk on hand to help you troubleshoot that lagging laptop. You’ll be asked to be relatively self-sufficient.
We stand for quality, innovation and excellence. That means that we push ourselves to constantly improve and grow. We offer direct and constructive feedback, while also nurturing a strong culture of acknowledgement. To work here you must be able to receive feedback and reflections, while also being willing and able to constantly acknowledge yourself and others for your and their brilliance.