Workshops, training and creative facilitation

Your team are crucial to the day-to-day success of your organisation. So why not empower them to create great ideas, strategies and content? We love sharing and facilitating knowledge and skills, so let’s chat about how we can help you.

Icon showing people coming together around ideas

At Pickle Jar Communications, we love passing on what we’ve learned to others. During every project, we strive to be clear and transparent about what we’re doing, so that you can continue the journey with confidence.

We also offer a range of training sessions from one-off workshops to coaching and full courses. We can deliver this training online, or come to you.

Conferences and year-round training programme

We run a number of conferences and events designed to provide content and experience design training. This includes:

  • The annual ContentEd conference for anyone who uses content for engagement in an education organisation

  • ContentEd+ our membership community delivering year-round content and experience design training

  • The Utterly Content Global Festival, an online gathering of content professionals around the world

  • We also offer a number of free webinars throughout the year, listed on our events page

Bespoke workshops and training

Many of our clients want a training package designed specifically for them. This can be in service of upskilling a small team, or educating hundreds of distributed web editors around an institution in the principles of content design. Some of the topics that we cover include:

  • Experience design

  • Content strategy

  • Content design and writing for the web

  • Accessible and inclusive design

  • Creative storytelling

  • Content operations, governance and workflow planning

  • Social media engagement

  • Designing better collaborations and ways of working

  • Audience research

  • Measurement and evaluation

  • And lots more…

Away day design and facilitation

As experience designers, we also design in-person events. We can bring together our event design and experience design skills to design a bespoke away day for your team. This includes designing activities, sourcing venues, booking guest speakers for you, and much more. If you want an away day that isn’t just another series of talks and death by powerpoint, we can help. Your own training and development is worthy of that experience design magic too!

Conference talks

Many of our team are highly rated conference speakers in their own right, and regularly asked to deliver keynotes, breakouts and workshop sessions at industry leading events.

Hybrid consultancy and mentoring projects

One of our favourite ways of working is a hybrid model that blends consultancy work with mentoring and training. In these projects we are hired to work on a consultancy project for you, and as we’re doing that work we plan knowledge transfer activities or co-working opportunities so that you learn new skills from us at the same time. These projects can also have the added benefit of working to a lower budget when you don’t quite have the funds to stretch to full consultancy support.

Ask us about previous hybrid projects and talk to us about the project that you’d like to explore.

Not sure what skills you need? Commission a skills audit!

You might have a lot of people to train, and wide range of existing skills. We have developed a skills audit approach that looks across a broad range of engagement skills to assess confidence, capability, capacity and application of multiple team members. We can then design a tailored training programme to address the gaps that our audit reveals.

How much does it all cost?

Our training support starts from a little as £0! You can join any of our free open webinars, and be assured of some great learning at no cost. From there we price our training activities on a case by case basis, so talk to us about your training needs, your budget availability, the number of people you want to include, whether you want it in-person or delivered online, and we’ll recommend something that will work for you.

A graphic with a folder saying "ContentEd Plus" is filled with learning materials

We created the ContentEd brand to provide the training, resources and support for institutions who want to supercharge their own content strategies and experience design activities. ContentEd+ membership gives you access to our 16-step course for developing a content strategy, and exclusive year-round training and reports only for members.

Get your training and peer support needs met through ContentEd and ContentEd+

  • Access our 16-part content strategy programme and a year-round programme of webinars and workshops. Individual membership starts from just £399 per year per person (when a team pass is purchased). Learn more.

  • Attend our in-person annual conference or join a more focused online bootcamp to dig deeper into a particular topic.

  • Follow a short course online through the ContentEd school.

  • Buy your copy of The Connected Campus: Creating a content strategy to drive engagement with your university (2020) by Tracy Playle.

    Buy on Amazon now.